First, you need to answer the questions 'Am I an Internet Marketer?'
or 'Am I a spammer?' If your answer to either question is yes, you
probably will not get out of the database. The same applies if you
answer any of the following questions no...
'Do I run a confirmed Opt-In mailing list?' (As defined by
If you got this far, and answered honestly, you may be in a position
to get out of the database.
Second, answer the following.
If your answer to either is yes, then you have an "Escalated" listing
and it is most likely that you will
have to talk to your Internet service provider about getting the problem
solved. If the listing was not caused by your own actions, which is
frequently the case with shared equipment (including, but not
necessarily limited to, the Internet service provider's outgoing mail
servers, co-located servers, free web mails) and listings of more
than one IP address in a particular range, then it also follows that
the only party capable of addressing the problem is the real owner of
the equipment and IP address(es) in question.
- Is my IP address in the neighborhood of a spammer?
- Is my IP address in a huge listed block?
Third and finally, if you are really not a spammer, or you are truly
reformed, de-listing is relatively easy. You log in to the
SORBS Support System and answer the
questions truthfully and honestly. If you are within the thresholds
and limits you will be presented with a 'Delist Me' button which you
may use to "Self-Delist" the listing.
Note: The self delist button is not available for "Escalated"
listings and you have to be logged in and use the IP address listed to be authorised.